Premier Cloud Helpline

Premier Cloud Helpline has provided support for some of the largest and most recognizable migrations to date.

How Can We Help You?

The go-to company for 24/7 G Suite support

PCH has been in business since 2001 and currently support hundreds of thousands of end-users. Partner with an industry leader of G Suite support and utilize our team to augment your current support offerings.

How Can We Help You?

Purchase your G Suite licenses through PCH and get more for the same price

Google encourages companies to purchase their licenses through a G Suite reseller in order to take advantage of value-added services such as unlimited 24/7 G Suite support for your entire staff, not just Admins.

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Migrating to Google? Utilize our team for end-user support

Premier Cloud Helpline works closely with multiple Google Premier Partners to provide their end-users with 24/7 G Suite support via phone, email, web tickets & live chat.

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Experience matters

Each of our Google experts are certified G Suite Administrators with English as their mother language. PCH is trusted by numerous multinationals, government agencies, educational institutes, medical associations and multiple globally recognized corporations, many of which are featured on Fortune 500.

How Can We Help You?
G Suite Migrations

Discover our Value-Added Services

G Suite customers all over the world are either purchasing their G Suite licenses through Google directly or through one of Google’s esteemed Partners.


Unlimited 24/7 G Suite Support for your entire staff
Google provides G Suite support but limits who can call in to Admins only. When customers purchase their G Suite licenses through Premier Cloud Helpline, they receive unlimited round-the-clock G Suite support for their entire staff for no additional cost above the license fees.

Expert Support from qualified professionals
Our team is comprised of certified G Suite experts that offer top-notch customer services for your entire staff. Tier 1, Tier 2 and Tier 3.

Choose between our three G Suite Support Packages
Silver, Gold & Platinum. We include our Silver package for free for all customers that purchase their licenses through us, along with 50% discount if they chose to upgrade to Gold or Platinum. Our support packages can be purchased by any company/organization using G Suite, even if they have a reason to purchase their licenses elsewhere.

G-Suite Support Services for End-Users

Phone Support

Primarily known for its call center services, Premier Cloud Helpline provides white-labelled (branded) G Suite support to hundreds of thousands of end-users.

Email Support

Supporting email via email. Initiate a thread of back and forth communications with a Cloud expert to get your issues resolved and questions answered.

Support Tickets

Submit a support ticket and your incident will automatically be assigned a ticket number that you can track in live-time during the support process. See updates of your existing ticket(s), who it's assigned to, status and more.

Live Chat

Convenient and instant is a great combination for receiving immediate support without picking up the phone.

Testimonials

"Tempus Nova leveraged PC Helpline to provide support for a large enterprise customer (40,000+ users) during their Google Apps implementation. PCH was incredibly responsive, professional and flexible. Senior executives traveled to meet with my customer and presented them with an overview of the support services. PCH provided excellent end user support that augmented the customer's existing Help Desk infrastructure. They regularly communicated with my customer and followed up with usage and metrics reports. My customer is very happy with the great service PCH provided and has purchased additional support from them. I would highly recommend PCH and will definitely use them again on other customer deployments. The service is cost effective, they are knowledgeable and the benefit to end users is invaluable!"

- Didi Dellanno, President/CEO of Tempus Nova

"Premier Cloud Helpline helps augment our support staff in the best way, always being available by phone! The quality of service is great and they're constantly learning new things in order to better assist our customers and us. Thanks Premier Cloud Helpline!"

- Andy Carroll, Manager, Cloud Solutions, NeoCloud

Premier Cloud Helpline is a trusted G Suite support provider.

Utilize our team of Cloud experts to augment your current support offerings.

Contact Info

Address

Whittier Technology Center,
207-3375 Whittier Avenue
Victoria, BC, V8Z 3R1, Canada