News & Events

Google Next '18 Event at the Moscone Center, San Francisco

Google Cloud Next '18 is your chance to unlock new opportunities for your business, uplevel your skills, and uncover what's next for Google Cloud. The Next 18 event will be taking place on July 24-27, 2018 at Moscone Center, San Francisco and Premier Cloud Helpline representatives will be there to...

Read more »

Call-Center-Conference January 17-20, 2017 | The Sheraton, New Orleans, LA

Developed and delivered by top leaders in the Call Center industry, Call Center Week conferences address the most pressing Call Center issues businesses face today. The next Call Center Week Winter Conference will be held January 17th to 20th in New Orleans and will featured workshops, keynote sessions,...

Read more »

End-to-end encryption Tech Support

Despite a deluge of media reports on the rampant data security breaches occurring everywhere from Fortune 500 companies to brand name retailers, it seems that many businesses are still not protecting their data and sensitive communications.

Experts suggest that one of the problems is that...

Read more »

Help Desk Education - Google Apps Certification Program

Google Apps for Work (formerly Google Apps for Business) is a suite of cloud computing productivity and collaboration software tools and software offered on a subscription basis by Google. With more than 5 million organizations around the world use Google Apps, including 60 percent of Fortune 500 companies,...

Read more »

Google Classroom

Classroom is a free web-based platform that integrates your Google Apps for Education account with all your Google Apps services, including Google Docs, Gmail, and Google Calendar. Classroom saves time and paper, and makes it easy to create classes, distribute assignments, communicate, and stay organized....

Read more »

Contact Center Expo and Conference May 22-25, 2017 - Orlando, FL

Contact Center Expo and Conference includes 4 full days of workshops, local contact center tours, case studies, training, and discussions on a comprehensive selection of contact center-specific topics, all taught by leading industry experts. ICMI's commitment to publishing a fully vetted program,...

Read more »

Google Apps For Education (GAFE)

Google is currently offering schools, colleges and universities a hosted solution for their email, calendar, and chat through Google Apps for Education. An integrated communication and collaboration solution. Additionally, institutions can complement the core suite to meet your users' needs, with...

Read more »

Contact Center Demo and Conference - Dallas - October 25-27

With the largest network of your call center service providers and the most comprehensive contact center instruction, Contact Center Demo & Conference is the ONLY Fall event with a consistent track record of providing tools & techniques for immediate implementation. Produced by ICMI (the organization...

Read more »

Gmail Technical Support to Resolve Common Gmail Issues

From the date of its introduction in 2004, Gmail has been one of the most popular web based email service providers in the world. It was introduced with 1 GB of storage space at a time when other web based email services were just offered only 2 to 4 MB. Additional features offered with Gmail are...

Read more »

Business Communications and Outsourced Support

The Internet has introduced a new era in business communications and with it the need for 24/7 support. While providing a broad range of communication methods through which a company can connect directly with it's customers, companies now need support for those methods more than ever. This can be...

Read more »

[1] 2 3 4 5 > >>