Outsource your Technical Support - Resolve all Your Tech Issues 24/7/365

Outsource your Technical Support - Resolve all Your Tech Issues 24/7/365

In this computer world everyone has a laptop, desktop, tablet or mobile device for doing their work or even shopping and playing games. And if customers are stuck with problems with their devices, outsourcing your companies tech support is an effective and cost effect way of keeping your customers you customers.

PC Helpline understand this and offers 24/7/365 days support. We hire experienced and trained technicians to listen, understand and resolve the tech issues faced by our customers.

Today there are thousands of ISPs, hardware and software manufacturing and developing companies worldwide and each service, device or application is distinct from one another. There are lots of technical complexities involved with them and for a non technical, untrained, or new user it's very tough to deal with unusual glitches.

Our approach to Outsourced Technical Support is from the perspective of the end-users we support. We listen to all parties in the support chain and will write the Service Level Agreements inline with our findings and our customers' blessings. All our procedures and processes are closely tied into Service Level Management, Availability Management, Capacity Management, Change Management and continuity Management processes.


Source: PC Helpline Computer Support Inc

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