Company Overview

In The News

Virginia signs a deal to move to G Suite for email & Cloud services with PCH providing 24/7 End-User Support
January 2018: VITA (Virginia Information Technologies Agency) has entered into a Master Services Agreement (MSA) contract with ...

PC Helpline provides round-the-clock G Suite support for the world's largest real estate company, Century 21
December 2017: Premier Cloud Helpline to collaborate on CENTURY 21 Canadas migration from their Rackspace hosted email to G Suite. ...

PC Helpline Provides front-line support for The State of Iowa Google Apps migration
October 12, 2016: PC Helpline collaborates once again with Tempus Nova (one of Googles leading Premier Partners and a proud ...

PC Helpline To Provide Supplemental Google Apps Support For PricewaterhouseCoopers
September 2014: PC Helpline wins a major RFP amid stiff competition to provide supplemental Google Apps Support to PwC staff. ...

Premier Cloud Helpline is a proud Google Cloud Partner and G Suite reseller that specializes in end-user support and Cloud Migrations.

Based out of beautiful Victoria, British Columbia, PCH's team is comprised of certified experts in the space that assist companies, organizations and governments around the world with all of their G Suite needs.

Renowned in the industry for their best-in-class G Suite Support & Customer Service, Premier Cloud Helpline provides support for numerous multinationals, government agencies, educational institutes, medical associations and multiple globally recognized corporations, many of which are featured on Fortune 500.

Hundreds of organizations throughout North America rely on Premier Cloud Helpline's Support Staff to provide round-the-clock G Suite Support for their end-users. Customers such as Costco Wholesale, Century 21 Canada, The State of Iowa, and many more are utilizing PCH's unique service offerings and extensive call center capabilities.

Organizations that are looking to 'go Google' seek the expertise of Premier Cloud Helpline for their Cloud Migration services. Customers feel a certain degree of relief knowing that their entire staff will have unlimited 24/7 G Suite Support during and after their migration - guaranteeing zero data loss or downtime along the way.

With over 60% of Fortune 500 companies now on G Suite and over 1,800 customers signing up each week, it's clear that 'going Google' has become the trend for organizations looking to empower their staff by providing them with a suite of collaborative tools & applications that can be accessed anywhere, on any device, at any time - all at a fraction of the cost of most legacy systems.

In business since 2001, Premier Cloud Helpline was one of Google's first North American G Suite (known as Google Apps for Work at the time) resellers and now supports hundreds of thousands of end-users worldwide.

"Tempus Nova leveraged PC Helpline to provide support for a large enterprise customer (40,000+ users) during their Google Apps implementation. PCH was incredibly responsive, professional and flexible. Senior executives traveled to meet with my customer and presented them with an overview of the support services. PCH provided excellent end user support that augmented the customer's existing Help Desk infrastructure. They regularly communicated with my customer and followed up with usage and metrics reports. My customer is very happy with the great service PCH provided and has purchased additional support from them. I would highly recommend PCH and will definitely use them again on other customer deployments. The service is cost effective, they are knowledgeable and the benefit to end users is invaluable!"
- Didi Dellanno, President/CEO of Tempus Nova

"Premier Cloud Helpline helps augment our support staff in the best way, always being available by phone! The quality of service is great and they're constantly learning new things in order to better assist our customers and us. Thanks Premier Cloud Helpline!"
- Andy Carroll, Manager, Cloud Solutions, NeoCloud

"PCH was the needed helpdesk support to get us over the hump of moving 10,000 users. Big migrations put a lot of weight on our existing support, so augmenting with PCH provided us knowledgeable helpdesk resources that could instantly expand our team during a big transition."
- Jack Miller, CTO of CENTURY 21 Canada

"The skills of the Premier Cloud Helpline staff are top notch. They have allowed me to offer my customers 24/7 support at a high level of quality and at a more cost effective level than I was able to provide with my own staff. I am happy to recommend Premier Cloud Helpline."
- Kevin Lalor, President of Business Intelligence 101