PC Helpline provides round-the-clock G Suite support for the world's largest real estate company, Century 21
December 2017: Premier Cloud Helpline to collaborate on CENTURY 21 Canada's migration from their Rackspace hosted email to G Suite. PCH will be providing 24/7 G Suite support to roughly 10,000 CENTURY 21 Canada employees during their 3-phase transition to G Suite.
"We are pleased to be involved in yet another signature migration to G Suite. Our team will be delivering round-the-clock phone support to ensure every CENTURY 21 real estate professional feels comfortable with the layout/functionality of G Suite. We will be there every step of the way to answer all 'how to' questions as well as performing admin tasks within the console." said Daniel Azad, VP of Sales.
Migrating to G Suite means that CENTURY 21 will enjoy the benefits of being on Google's reliable mail platform with more than 99.9% uptime, no scheduled downtime or maintenance windows and access to Google's full suite of intelligent & collaborative apps.
"PCH was the needed helpdesk support to get us over the hump of moving 10,000 users. Big migrations put a lot of weight on our existing support, so augmenting with PCH provided us knowledgeable helpdesk resources that could instantly expand our team during a big transition." – Jack Miller, CTO of CENTURY 21 Canada.
G Suite allows users to connect - not only via email but over video conference, social media, real-time document collaboration and more. With G Suite, CENTURY 21 Canada employees can now access Calendar, Contacts, Drive, Sheets, and Documents anytime, anywhere, from any internet-connected device – the perfect solution for busy realtors.
About Premier Cloud Helpline
Premier Cloud Helpline works with multiple Google Premier Partners to provide end-users with round-the-clock G Suite support via phone, emails, web-tickets and live chats. PCH has provided support for numerous multinationals, government agencies, educational institutes, medical associations and multiple globally recognized corporations, many of which are featured on Fortune 500.
For more information, email firstname.lastname@example.org or call 1-888-866-2230.